Terms & Conditions

1 Purpose

These Terms & Conditions of Sale govern ordering, production, payment and delivery of jewellery pieces provided by Ets Aramis Joaillerie Paris, a bespoke high-jewellery atelier based in Paris (France).

2 Nature of services

All creations are made to order, based on specifications validated with the client in advance (sketches, 3D mock-up, metal selection, gemstones, dimensions).

3 Quote and order validation

Every order is preceded by a detailed quote. Production starts only after written approval of the quote by the client (physical signature or electronic validation) and payment of the deposit referred to in article 4.

The setting will only be carried out after the client has approved the stones.

4 Deposit

Order confirmation requires a deposit equal to 30% of the total price incl. VAT. This deposit is non-refundable, except in the event of proven fault attributable to Ets Aramis Joaillerie Paris.

5 Prices and material fluctuations

Quoted prices reflect market rates for metals and gemstones on the date of the quote. Given market volatility, Ets Aramis Joaillerie Paris reserves the right to adjust prices until the quote is validated by the client.

6 Lead times

Lead times are indicative and may vary according to complexity, sourcing and workshop workload.

7 Right of withdrawal

Under French Consumer Code article L221-28, no withdrawal right applies to bespoke, customised goods. Cancellations cannot be accepted once production has begun.

8 Delivery / Collection

Pieces are preferably collected at the atelier in Paris. If not possible, secure shipping may be arranged upon request. Shipping costs and risks are borne by the client.

9 Balance payment

The balance is due upon delivery or prior to shipment. Payments are made by bank transfer only.

10 Warranty & After-Sales

Ets Aramis Joaillerie Paris provides follow-up for each piece. Any maintenance, polishing, rhodium plating or repair will be quoted separately.

11 Liability

We are liable for material quality and execution consistent with approved specifications. We cannot be held liable for abnormal use, mishandling or impacts causing damage.

12 Intellectual property

Designs, drawings, models, sketches, 3D files and visuals created by Ets Aramis Joaillerie Paris remain our exclusive intellectual property. Any reproduction in whole or in part without written authorization is prohibited.

13 Personal data

Client data are used solely to process orders and communications. We never sell or transfer data to third parties.

14 Governing law

These Terms & Conditions are governed by French law. Any dispute regarding their interpretation and/or performance shall be submitted to the exclusive jurisdiction of French courts.